The Website provides you the facility to pay online through a third-party payment gateway for some of the Services available on the Website.
If you choose to pay online, you may be directed to a third-party payment gateway to enable processing of the payment. This transaction will be governed by the terms and conditions and privacy policy of the third-party payment gateway. Universal Psyche care & Research (OPC) Pvt Ltd shall not be liable.
• if any transaction does not fructify or may not be completed or
• for any failure on part of the bank or the credit card/debit card or the third-party site or agency to perform any of its obligations or
• In respect of any loss or damage arising directly or indirectly arising out of the decline or acceptance of authorization for any transaction, for any reason whatsoever.
Cancellation and Refund Policy:
The cancellation and refund policy is only applicable to all online payments made through website for booking appointments.
For Services :
In case cancellation is initiation by end user:
Before Schedule Appointment Time- 100% of Consultation Fees or service fees will be refunded. However, please note that convenience fees will not be refunded.
After Scheduled Appointment Time- neither Consultation Fees nor Convenience Fees will be refunded.
For Products:
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked but product must be unused or in same packing or condition . After the 7-day period you will no longer be eligible and won't be able to receive a refund.
At the time of cancellation, amount will be refunded via same source of payment and will be subject to the payment terms of the source only. Amount will be refunded within 7 working days.
If you have any additional questions or would like to request a refund, feel free to contact us.