Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the Privacy policy and terms & conditions of use, which together with our privacy policy govern website domain name upcr.in relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term UPCR or ‘us’ or ‘we’ refers to the owner of the website. This website is property of Universal Psyche Care & Research (OPC) Pvt Ltd whose registered office is at 83/58 Malviya road , Dehradun , Uttarakhand – India. The use of this website is governed by terms & condition available on hyperlink in the bottom of website.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
COLLECTION OF PERSONAL INFORMATION
Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:
Contact data (such as your email address and phone number);
Demographic data (such as your gender, your date of birth and your pin code);
Data regarding your usage of the services and history of the appointments and other transactions made by or with you through the use of Services;
Health or medical data (such as your past medical history and conditions, diagnostic reports, prescriptions and medication history)
Insurance data (such as your insurance carrier and insurance plan); and Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters, your work details, your family details)
The information collected from you by UPCR may constitute ‘personal information’ or ‘sensitive personal data or information’. Personal information is “to mean” any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
The “sensitive personal data or information” of a person to mean personal information about that person relating to: • passwords;
• financial information such as bank accounts, credit and debit card details or other payment instrument details; • physical, physiological and mental health condition;
• sexual orientation;
• medical records and history;
• biometric information;
• information received by body corporate under lawful contract or otherwise;
• visitor details as provided at the time of registration or thereafter; and
• Call data records
CONFIDENTIALITY AND SECURITY
Your Personal Information is maintained by UPCR in electronic form on its or its employees and Partners equipment. Such information may also be converted to physical form from time to time. We take necessary precautions to protect your personal information both online and off-line, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected.
No administrator at UPCR will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone or device. Be sure to log off from the Website when finished. UPCR and its Partners do not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify UPCR by sending an email to support@upcr.in…… You shall be liable to indemnify UPCR, its employees and Partners due to any loss suffered by them due to such unauthorized use of your account and password.
UPCR makes all User information accessible to its employees only on a need-to-know basis. Part of the functionality of the Services is assisting the patients, customers and other stakeholders (like Psychologists, labs, psychometricians, customer care executives and others) to access information relating to them. UPCR may, therefore, retain and submit all such records to the relevant patients, their doctors, psychologists or other stakeholders. Notwithstanding the above, UPCR is not responsible for the confidentiality, security or distribution of your personal information by our Partners and third parties outside the scope of our agreement with such Partners and third parties. Further, UPCR and its Partners shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of UPCR and its Partners including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
CONSENT TO THIS POLICY
You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website, and its Services signifies your assent to this Privacy Policy. Your visit to the Website, and use of the Services is subject to this Privacy Policy and the Terms of Use.
9. ADDRESS FOR PRIVACY QUESTIONS
Should you have questions about this Privacy Policy or Fortis's information collection, use and disclosure practices, you may contact us at support@upcr.in We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your personal information.
If you have any grievance with respect to our use of your information, you may communicate such grievance to:
The Grievance Officer,
Universal Psyche Care & Research PVT. LTD.,
83/58 Malviya Road Laxman Chowk ,
Dehradun, Uttarakhand- 248001